Today’s AI agents face challenges in orchestration, and identity and authentication.

We believe that true innovation in email isn’t about how it is used but who uses it, so we’re addressing these challenges by taking an existing communication medium and rebuilding it from the ground up for AI agents: an email API that gives every agent its own embedded inbox as part of the tooling layer.

This enables agents to autonomously send, receive, and manage emails while having their inbox serve as a system of record to be made easily digestible by LLM’s. By leveraging email’s structure and standards, our product transforms it into more than a communication tool—-it can become the foundation for orchestrating agent-centric workflows and collaboration.

Why Email?

To clarify, we’re not building a competitor to Gmail and Outlook. We’re building a new provider that is agent-centric, explaining why we’re building an API.

You’re likely thinking: why wouldn’t someone with a burning need just make a new Gmail/Outlook account? Human inboxes already don’t suffice now and will never do so in the future, because of multi-factor authentication hassles, unstructured HTML data, and subscription overcharges (agents need usage-based pricing).

Use Cases

Leveraging the Universal Communication Protocol

Email works universally across systems, allowing agents to act as command centers for workflow automation.

Example: An agent receives a signed contract via email, and automatically triggers onboarding workflows in Asana, creating a unified workflow with no human involvement.

Autonomous Communication

With embedded inboxes, agents can interact autonomously with humans, systems, and even other agents through email. This creates a communication layer that doesn’t rely on the headache of onboarding different systems.

A support agent receives an email from a customer, specifies the issue, and autonomously routes the request to another agent/human via email for resolution, all while keeping the customer updated and in-the-loop.

Persistent Context Management

Traditional emails are treated as static threads, with no way to track what has been processed, what actions are pending, or how tasks relate to ongoing workflows. We transform inboxes into dynamic systems of record, allowing agents to act autonomously and collaborate effectively in multi-agent environments, all while maintaining personalized context for every thread.

Example: When a prospect replies via email thread, the agent recalls past information discussed in the thread or other relevant threads, prepares a tailored follow-up, and schedules a call without human intervention.

Email for Identity Management and Authentication

Agents with dedicated email inboxes can autonomously manage their identity to authenticate with third-party systems and access critical services securely.

Example: An agent uses its embedded inbox to verify its identity with a SaaS platform by receiving and processing a verification email. Once authenticated, the agent autonomously retrieves data, updates records, or triggers workflows within the platform—all without requiring human intervention.

AgentMail turns unstructured to structured for easier agent digestion, serving as a default system of record and can eventually be used for authentication and orchestration

How You Can Help Us

We’re currently gathering insights from potential users and developers to refine AgentMail. Specifically, we’d love your feedback on:

Use Cases: Could giving agents their inboxes improve workflows in your industry?
Pain Points: What challenges do you face with agent communication, orchestration, or identity management?
Features: What functionalities would make an email API purpose-built for agents helpful for you?

We Value Your Feedback! Share your thoughts and help us shape the future of agent-centric communication.

Please feel free to reach out to us at team@agentmail.to